Record numbers in need of assistance

CITIZENS Advice Mendip are reporting record numbers of people turning to them for advice and emergency support as a result of the rise in the cost of living crisis. 

As Wells Voice reported last month, a ‘self-service’ kiosk  has been opened at the Portway Annexe in Wells where people can contact an adviser or access information themselves on the website.

As part of a rolling programme, two more have been set up at the Crispin Centre in Street, and Glastonbury Library. The kiosks are open Monday to Friday, 10am-4pm.

Ian Byworth, CEO of Citizens Advice Mendip, said: “With increasing numbers of people struggling with the cost of living, we’re opening up these advice kiosks to provide greater and easier access to our advice services. It’s important for people faced with rising costs to know that there are ways we can help.”

The Citizens Advice main website ( has a benefits calculator and advice on how to increase income and reduce living costs, and an online budgeting tool that can help check what money is coming in and going out each month.

For people who cannot afford the food they need or the gas/electricity, Citizens Advice Mendip may be able to provide some support, depending on a person’s circumstances.

Free, independent and confidential advice can be accessed by visiting Citizens Advice Mendip’s website